Frequently Asked Questions

Quickly search our FAQ to find the answer to our most commonly asked questions so you can get back to language learning.

I logged in and lost all my progress. What gives?

The reason why you might not see your progress is that you may have logged in with a different email address, following accidental account creation. How could this happen?

Example:

You used email1@email.com to create an account with Lingvist. The next time you log in, you click on “Log in with Facebook” or “Log in with Google”, which is connected to email2@email.com.

Take a look at which email address is listed under Account -> Profile, and if it is not the one you normally use, log out/delete the account, and log back in with the account you were previously using.

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